Skyware Spa & Activities module within the Hotel PMS solution was developed for resorts to manage any activity, club, or spa operation, making scheduling guests and attendants for specific activities simple and efficient. This module an integrated scheduling and billing application developed for spas and resorts to manage any club or spa operation to enhance guest services and generate more profits. The system is designed to fully integrate with our online reservation booking engine with the ability to reserve space, time and dates and process payments.
The Activities Schedule screen will show the activities scheduled, in the corresponding location assigned for the activity, with the name of the attendant (employees able to be assigned to perform specific activities) performing the activity as well as the guest name requesting said activity, at the requested (appointment) time. The Attendants Appointments screen is a visual representation of when your attendants are scheduled with specific appointments. Both these commands may be found in the Activities Menu or links may be added in the Quick Menu if desired.
The Activities Menu also contains the Activities Search commands (both historical and future) which shows ALL activities scheduled at your Property, past, present and future, in list form organized by date, and commands for various reports on your Activities, by Activity Type, Attendant, or by the Facility used in the Activity, so that you can view easily various information about the activities at your Property, such as what activities at your Property are popular, or for example if you could use more attendants in specific areas than you currently have assigned.
These different types of scheduled activities will be unique to your Property, and are configured using the Activities Configuration Menu, which provides the ability to add Activity Categories via the Schedule Type screen (which allows you to configure the type of activities available and the rooms, vehicles, or other resources to be used), as well as add the Attendants working at your facilities and generate the Attendants Schedules, which allows you to appropriately schedule guests and attendants for specific activities such as Spa treatments, or transportation to and from the airport. Activities at your Property may include anything you provide by an hourly basis, such as golf cart or kayak rentals, as well as specialized services.
You may edit the configuration for the activities to suit your Property at any time if you have the appropriate access/authorization) in the Activities Configuration Menu. This section is part of the Property and System Configuration area of Skyware, if you have our Spa and Activities Module.
Skyware also provides both an Outward Facing Web Reservation site, where Activities may be scheduled alongside a Stay on-line, and an Outward Facing Activities ONLY Web Reservation site where Activities ONLY may be scheduled on-line, for your use if desired. These may be accessed through Skyware by using the Web Reservations command or the Web Activity Only command respectively, both found in the Web section of the Other Front Desk Tasks Menu, and provide a view of the interfaces seen by the end user when they make a reservation from the web. (See External Web Reservations Set Up for details on how to configure your Activities for use with these on-line booking sites).
If your Property does not currently have our Spa and Activities Module and you are interested in adding it, please contact us at Sales@SkywareSystems.com.
Date Updated August 12, 2023